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Thousands of calls poured in over the weekend as Irene moved through the D.C. Metro region.
Responding to the storm is a lot of work and the emergency calls all funnel through one place in Prince George's County.
...
That number would have been even higher without the special non-emergency hurricane hotline. It was staffed by 911 trainees in an overflow room.
"It probably reduced our call volume by a third and the citizens got the answers they needed," Flaherty says.
Pr. George's County new 911 call center tested during Irene - WTOP.com
Seeded on Tue Aug 30, 2011 12:08 AM EDT
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