Two decades after the ADA, mixed review on accessibility in Prince George's County

In the midst of participating this month in several events honoring the 20th anniversary of the Americans with Disabilities Act, the Rev. Gloria Swieringa, who has been blind since birth, said she was unable to leave her home for several days beginning July 18 after learning her eligibility had expired to use one of many services the ADA inspired.

A frequent user of Metro Access — a pick-up service for residents who can't access Metro rail or bus — Swieringa, 72, who lives in Fort Washington, said she grew frustrated when a Metro employee told her she would be mailed the renewal paperwork despite her objections that, as a blind individual, she wouldn't be able to fill it out.